iQbusiness grade internet solutions

Voice

Starting at as little as $50 per month.

Clear and dependable voice communications are essential for any business.

That’s why IQ offers a range of services that can be customized to your organization’s size and budget. Many of our services also provide value-added features, flexible invoicing options, and detailed reporting options.

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Local Access

Local access phone services from IQ provide your business with the performance, quality and reliability you need to stay connected.

IQ offers a range of services to meet your needs, whether you're looking for basic access or advanced services with custom calling features.

Centrex

Local access phone services from IQ provide your business with the performance, quality and reliability you need to stay connected. IQ offers a range of services to meet your needs, whether you're looking for basic access or advanced services with custom calling features.

Business Line

Business line provides you with the quality and reliability of a IQ local line. It can be used as a telephone, fax or modem connection with speeds up to 64 kbps. Customize your service by adding SmartTouch™ services such as Visual Call Waiting, Call Return, Three-way Calling, Business Voice Dialing, and more.

Megalink

Megalink (ISDN PRI) provides you with a simple and affordable way to move to high capacity digital switched access. This integrated solution supports multiple voice and data applications, delivers high efficiency and flexibility, and includes a powerful set of call management features. Megalink is customized to your business needs, and provides emergency backup options such as automatic call redirection.

Microlink

Microlink integrates voice, data and video communications at your employees' workstations. With just a simple telephone call, each workstation can be transformed into a collaborative centre supporting voice, video, multimedia conferencing, and file sharing. Employees can also connect to your local area network in the office or through remote workstation access.

SIP Trunking Service

Many organizations today are seeking the most cost-effective and flexible way to transition to IP-based services. One highly-effective strategy is SIP (session initiation protocol) trunking.

SIP trunking acts as a gateway to future network-based, productivity-enhancing applications by integrating voice capabilities with unified communications (UC) tools.

How SIP Trunking Works

SIP Trunking service from iQ provides organizations with a gateway to the public switched telephone network (PSTN) through an IP network. This allows voice calls – whether local or long distance – to run over a single data backbone.

Not only does SIP trunking provide more flexibility and simplicity in managing your network, it also provides the foundation for the deployment of on-premise or network-based UC applications, while offering a strong return on your IP technology investments.

Features & Benefits

SIP Trunking service from IQ is delivered over a mature and proven VoIP infrastructure and top-rated North American MPLS/optical foundation on which IQ flagship IP VPN and Ethernet services are based. IQ has also partnered with industry leaders in the SIP application server and session border controller markets to provide a strong roadmap to future UC services and business benefits.

  • Best practice implementation

  • Bandwidth options

  • Integrate new sites faster and more efficiently

  • Quickly react to evolving business needs

  • Optimize available infrastructure resources and bandwidth

  • Simplify administration

IQ Professional Services

As a proven leader in voice services, IQ brings extensive knowledge and experience. With 5,000 technicians and 3,000 network engineers, IQ employees have the most industry certifications in Canada. And our professional services experts can be with you wherever you are in the cloud, supporting your project from start to finish.

IQ Can Help

iQ's team consists of over 3,000 network integration specialists, who are IP-trained and certified. You're back by the experience and expertise that comes from operating Canada's largest IP infrastructure.

Long Distance Services

With long distance services from IQ, you get flexible plans to manage both inbound and outbound calling costs.

Superior network availability and reliability ensure you can connect with customers and partners around the world.

Managed Long Distance Service

Managed Long Distance service allows you to lower telephony expenses by eliminating capital and infrastructure management costs. The experts at IQ custom design this service to meet your organization’s specific requirements. Features include flexible reporting and billing, account and ID codes for usage allocation, and more.

Toll-free Service

When away from the office, make long distance calls quickly and easily with a IQ Business Calling Card. Calls can be placed from Canada, the United States, and over 100 countries worldwide. Restrictions can be assigned to individual cards, and usage is software-monitored 24/7 to protect against fraud. Since calling card calls automatically appear on your business phone bill, it’s easy to track expenses.

Megalink

Toll-free service from iQ allows your business to receive voice, data and fax calls at no charge to the calling party. Depending on your needs, toll-free numbers can be set up for North America and over 65 countries worldwide.

A wide range of call routing, announcement and management features allow you to enhance customer service and contact centre operations. Our Online Control Route application allows you to implement call routing changes as you need them, via our secure iQ Business Portal.

IQ can help

No matter what your needs are, iQ can customize a long distance plan to suit your organization’s size and budget. With iQ, you’re backed by Canada’s largest team of voice professionals. Our network sets the industry benchmark for superior performance standards, consistent quality transmission and clear reception. Long distance services complement our selection of local telephone services.

Contact us today to start designing your custom voice plan.

Hosted PBX

Hosted PBX is your office phone system - in the cloud. It means there is no need to invest in your own on-premise phone system hardware. Unlike a traditional phone system, where you own the phone and phone system, in a HostedPBX environment there’s no need to invest in the expensive hardware and software associated with the phone system. We do the hard work, you simply own the phones.

Many of the phone system features often associated with a large business–things like mobile twinning, conferencing, and unified messaging–are traditionally only available to companies who can afford the more expensive digital lines–otherwise knows as a PRI circuit–and have the tech resources on staff to support and maintain the phone system itself.

With hosted PBX, we own the back-end hardware and maintain software upgrades, service and support on the system. You own your phones and then pay a monthly fee on a per extension basis. We do the rest, and when your business grows, there’s no need to worry adding more hardware, lines cards or system capacity. You simply order an extra phone, plug it in, and voila … the extension is now on your network. rest. No more worrying about software upgrades, system failures or system moves.

Features

Our hosted PBX solutions includes the following features:

  • Set up a virtual office and begin communicating with people all around the world

  • Integrate multiple offices under one central phone number

  • Have calls follow you when you travel

  • ECallers select their desired menu option

  • The system connects the caller to the selected destination

  • Each employee is assigned a four digit extension number in the system

Toll Free Service

Coming Soon...

Audio Conferencing

Audio conferencing solutions from IQ provide a quick, convenient and cost-effective way to communicate with multiple people simultaneously. All you need is a touch-tone telephone, and you can meet anywhere, anytime.

Reservation-less Service

Your Reservation-less audio conferencing subscription now includes access to the IQ Web conferencing service to provide you with a comprehensive collaboration solution. Reservation-less audio conferencing is perfect for everyday meetings. This flexible, pay-per-use service allows you to conduct conference calls whenever you want, without having to book in advance. Just use your dedicated dial-in numbers and unique conference IDs. An operator can provide help upon request, plus you get a selection of features that can be activated using your touch-tone phone.

Operator-assisted Service

Operator-assisted conferencing offers a full suite of features that are managed by the operator during the call. The operator can either dial out to participants or greet those who dial in, and introduce all attendees. This service includes advanced features such as call recording, tape playback, sub-conferencing, and more. Reservations are required and can be made 24/7 by calling 1 800 667-3678.

Event Service

Event conferencing provides you with professional service and support for large conference calls. You get a dedicated operator to support you through the entire call. The operator can dial out to participants or greet those who dial in, and manage a comprehensive suite of features such as Q&A. Reservations are required and can be made 24/7 by calling 1 800 667-3678.

Benefits

Our teleconference solutions includes the following benefits:

  • Enhanced calling features including call identification and call management

  • 24/7 English and French bilingual assistance

  • A highly robust and reliable design

  • Easily connect with colleagues and customers around the world

  • Reduce travel costs and increase productivity

  • Get access to special features and services, plus 24/7 English and French bilingual assistance

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